Returns & Exchanges

At philosophy, we believe in the beauty of your satisfaction, which is why we offer a 60-day window for returns on products that do not meet your expectations. We strive to ensure your skincare journey is as seamless as possible, even when a product isn't the perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all components are included, and affix the provided prepaid shipping label.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to the original payment method within 7-10 business days.